"Telephone Skills. Answering the phone. Follow guidelines presented in the
policy and procedure manual for the health care facility. Usually name and office
..."
http://cte.unt.edu/content/files/_HS/curriculum/telephone_skills.ppt
"Telephone Skills. Answering the phone. Follow guidelines presented in the
policy and procedure manual for the health care facility. Usually name and office
..."
http://cte.unt.edu/content/files/_HS/curriculum/telephone_skills.ppt
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